There are a number of factors that may be causing this problem. Here are some ways to troubleshoot:
Go into Profile > Settings > Reminders and make sure all of the reminders you want are turned on.
Ensure that you are using the most updated version of Spot On.
Make sure that Spot On is enabled to send you notifications within your phone’s notification settings.
Some Android devices will turn off notifications if you are in low battery mode. Check to make sure that Spot On is an exception to this rule in your device’s Battery settings.
If none of the above worked, please reach out to our Support team so our developers can investigate further.