We have heard reports from some users that their reminders aren't firing. Here are a few ways to troubleshoot why this may be happening:
- Verify that you haven't disabled reminders (even if accidentally) by visiting Settings (tap on cog in upper right corner of Profile) > Reminders. Ensure that all reminders are toggled to ON.
- Confirm you are using the most recent version of Spot On.
Please reach out to our support team if you have tried the above and are still not receiving notifications.